View status of invoice emails

When you email invoices to patients or organisation, Halaxy lets you know whether they have been sent successfully or not. This helps you verify and ensure that your intended recipients have received their invoices.

If you are experiencing issues with invoice emails, you can try troubleshooting this issue or email our support team.

View email send status

You can view the send status of your emails in different. Click the tabs to learn how.

Patient or organisation profile
1. Open the patient's profile.
2. Under the Contact Details section, click the speech bubbles icon to open the message history.
3. In the pop-up, your message history appears.
Invoice
1. Open the invoice.
2. On the top-right, click the paper plane icon.
3. In the Send Invoice Email pop-up, scroll down to the bottom to see the Email History section. This displays the status of emails sent with this invoice.